Cancellation Policy

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Your appointments and convenience are of high importance to us. We realize that, at times, unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least 24-hour notice.
Cancellation or request to reschedule made less than 24 hours in advance will invoke a cancellation fee. The amount charged is 35% of the booked services amount.Discounts do not apply to the amount charged.Should you arrive more than 5 -10 minutes late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, the same cancellation fee will be charged. We will try our best to reschedule your appointment for another time that suits you. The same applies if you do not show up for your appointment. A credit card is required to make an appointment. Cancellation fees will be charged to the card you provide.